Privacy Policy

We collect information to provide and improve our services. The types of information we collect depend on how you use Scrawly:

• Account Information: When you create a Scrawly account, we may collect your email address, chosen Scrawly companion name, and customization preferences (like color).
• Voice and Text Data: We collect voice recordings when you speak to Scrawly and the corresponding transcribed text. This is essential for Scrawly to understand and respond to you.
• Emotion Data: Scrawly analyzes your voice tone and text to detect emotional states (e.g., stress, happiness). This helps us provide appropriate support and interactions.
• Interaction Data: We log how you interact with Scrawly, such as features used, frequency of use, and tasks created. This helps your Scrawly companion evolve and improves our service.
• Technical Information: We may collect device type, operating system, IP address, and crash reports to troubleshoot and improve app stability.

We use the information we collect for various purposes:

• To Provide and Personalize Our Services: To operate Scrawly, enable voice-to-text, organize notes, facilitate character interactions, and tailor the experience to your emotional state.
• For Emotional Support: To detect stress or anxiety and offer calming activities or supportive responses.
• To Improve Scrawly: To understand user behavior, identify popular features, troubleshoot issues, and develop new functionalities.
• For Communication: To send you service-related updates, security alerts, and support messages.
• To Ensure Safety and Security: To protect against fraud, abuse, and to enforce our terms.

Your privacy is paramount. We do not sell your personal data to third parties. We may share information under the following limited circumstances:

• With Service Providers: We may use third-party companies for services like cloud hosting (e.g., Convex), voice recognition, and natural language processing (e.g., Hugging Face API). These providers only access data necessary to perform their tasks and are obligated to protect it.
• For Legal Reasons: If required by law, regulation, or legal process, or to protect the rights, property, or safety of Scrawly, our users, or others.
• With Your Consent: We may share information with your explicit consent for other purposes.

We implement technical and administrative security measures to protect your information. This includes encryption of data in transit and at rest. Where possible, voice data processing occurs on your device. However, no system is 100% secure, and we cannot guarantee absolute security.

We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data by contacting us. We may retain some information for legal or legitimate business purposes (e.g., for analytics, if anonymized).

You have rights regarding your personal data, including the right to access, correct, or delete your information. You can typically manage your account information within the app settings or by contacting us.

Scrawly is not intended for children under the age of 13 (or a higher age threshold if required by applicable law). We do not knowingly collect personal information from children. If we learn we have, we will take steps to delete it.

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page and, if applicable, through other communication channels.

If you have questions about this Privacy Policy, please contact us at: hello@scrawly.ai